Small team. Real ownership.
We hire slowly and keep people a long time. If you want to be one of forty engineers on a rotation, this is not that — you will own accounts and talk to clients directly.
Nothing open at the moment.
That changes. If you are a helpdesk or systems engineer in the New York metro area and the description above sounds like you, send us something anyway — we would rather have a conversation early than start a search cold.
Email helpdesk@summex.net with the subject line “Careers”. A short note about what you have worked on is worth more to us than a formatted résumé.
You explain things without condescending
Half this job is talking to people who are frustrated and do not care how the system works. Being right is not enough if the person you are helping feels stupid afterwards.
You write things down
Documentation is not overhead here, it is the product. If your instinct after fixing something is to record what you did, you will fit.
You say when you do not know
Guessing confidently in front of a client is the single most expensive habit in this industry. Escalating early is treated as good judgment, not weakness.
Get in touch
Send us something.
Tell us what you have worked on and what you want to be doing in two years. We read everything that arrives.